Operator Agreement

This Operator Agreement (the “Terms”) is a contract between you and Autonomous Head Office Inc.(“Extend”, “we”, “us”) governing your access to and use of the Extend Marketing platform and related services (the “Service”). “Extend Marketing” is a brand and trading name of Autonomous Head Office Inc.; references to “Extend”, “we”, or “us” mean Autonomous Head Office Inc.

By creating an account or using the Service, you agree to these Terms. If you are using the Service on behalf of an organization, you represent that you are authorized to bind that organization, and “you” refers to that organization. If you do not agree, do not use the Service.

Extend is an AI marketing platform that uses automated agents to generate marketing strategies, copy, creatives, audits, and related outputs from the information you provide. The Service is a tool that produces drafts and recommendations; it does not guarantee any particular marketing, commercial, or financial result.

• You must be at least 16 years old and provide accurate account information.
• You are responsible for keeping your credentials secure and for all activity under your account.
• Notify us promptly at info@extendmarketing.ai if you suspect unauthorized use.

• The Service is offered in tiers with a monthly allowance of generations — currently Starter (3), Growth (50), and Full Suite (200) per calendar month. A “generation” is defined in our Support documentation and may be updated as the Service evolves.
• Paid subscriptions are billed through our payment processor, Stripe, and renew automatically each billing period until cancelled. You authorize us to charge your payment method for the applicable fees and any taxes.
• We may change our plans, prices, and quota allowances. We will give reasonable notice of material changes, which take effect at your next renewal.

You may cancel at any time. Cancellation takes effect immediately: your paid access ends and we issue a prorated credit or refund for the unused part of the current billing period, returned through your original payment method. Plan changes are also prorated immediately — an upgrade charges the prorated difference at once, and a downgrade credits it against future charges.

You agree not to:

• use the Service to create unlawful, infringing, deceptive, harassing, or harmful content;
• generate spam, or send marketing to people without a lawful basis or required consent;
• attempt to reverse engineer, scrape, overload, or circumvent quotas, security, or access controls;
• resell or provide the Service to third parties except as expressly permitted;
• upload data you do not have the right to upload, or infringe anyone’s intellectual property or privacy rights.

You retain ownership of the content you submit (“Inputs”) and, as between you and Extend, you own the outputs the Service generates for you (“Outputs”), subject to these Terms and to the terms of the underlying AI providers. You are responsible for reviewing Outputs and for how you use them.

You grant us a limited license to process your Inputs and Outputs solely to provide and secure the Service. How we handle your data — including our commitment that your content and your customer and company data stay yours and are not sold or used to train AI models — is described in our Privacy Policy.

If you upload contact lists or other personal data about third parties, you confirm you have a lawful basis to do so. Because similar Outputs may be generated for other customers, you acknowledge that non-identical, independently generated Outputs are not a breach of these Terms.

Outputs are generated by AI and may be inaccurate, incomplete, outdated, or unsuitable for your situation. They are not legal, financial, tax, medical, or other professional advice. You are solely responsible for reviewing, fact-checking, and approving any Output before publishing or acting on it, and for ensuring it complies with applicable laws and the policies of any platform you use it on.

The Service itself — the platform, software, agent designs, interfaces, and the Extend Marketing name and branding — is owned by Extend and its licensors and is protected by intellectual property laws. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service; they do not transfer any ownership of the Service to you.

The Service relies on third parties including our AI providers, our payment processor, and any advertising platforms you choose to connect; the current list is in Annex III of the Data Processing Agreement. Your use of those connected accounts is also governed by their own terms, and we are not responsible for their acts or omissions.

The Service is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that Outputs will meet your requirements or produce any particular result.

To the maximum extent permitted by law, Extend will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill. Our total liability arising out of or relating to the Service will not exceed the greater of the amounts you paid us in the twelve months before the event giving rise to the claim, or US$100. Some jurisdictions do not allow certain limitations, so some of these may not apply to you.

You agree to indemnify and hold Extend harmless from claims, losses, and expenses (including reasonable legal fees) arising from your Inputs, your use of Outputs, your breach of these Terms, or your violation of any law or third-party right.

You may stop using the Service at any time. We may suspend or terminate your access if you breach these Terms, if required by law, or to protect the Service or other users. On termination, your right to use the Service ends; sections that by their nature should survive (such as ownership, disclaimers, liability limits, and indemnification) will survive. Data handling after termination is described in the Privacy Policy.

We may modify the Service and update these Terms from time to time. When changes are material, we will update the “Last updated” date above and, where appropriate, notify you. Your continued use of the Service after changes take effect means you accept the updated Terms.

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-laws rules. The courts of the Province of Ontario, sitting in Toronto, have exclusive jurisdiction over any dispute, except where mandatory local law gives you the right to bring proceedings elsewhere.

Autonomous Head Office Inc.
224 King St West, Unit 2505, Toronto, Ontario, Canada M5H0A6
info@extendmarketing.ai